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Winsoft International - Exclusive Claris Representative > Hospitality
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Hospitality

Claris empowers brands with digitized workflows
to create memorable, seamless guest experience.

The pandemic has led hospitality brands to fully embrace digital technologies and the industry is undergoing a transition from physical to digital platform. This shift has reshaped business operations and transformed customer experiences.

As the customers’ expectations, preferences and behaviors evolve, the travel and hospitality industry need to incorporate more and more technology to enhance the way it interacts with customers, making the experience more personalized than it has ever been.

With digital technologies, brands not only keep up with changing customer behaviors but also explore new ways to deliver significant value throughout the guest journey.

Claris FileMaker empowers brands to streamline operations and deliver memorable guest experiences.

Streamline operations

Manage day-to-day operations (bookings, check-in and check-out, room service requests, amenities, maintenance…) to improve customer service and delight guests with a memorable experience.

Gain more visibility

Analyze data to evaluate hospitality operations, profitability and customer satisfaction and identify friction points to make informed decisions and develop new business opportunities.

Increase loyalty

Improve workflows to provide superior service, increase customer retention and achieve sustainable growth.

Here are some other examples of what you can achieve with Claris FileMaker:

Laundry management
Handle smoothly the collection, cleaning, and distribution of laundry.
Conference room booking
Organize conference room and amenities bookings and schedules.
Inventory management
Monitor resources used, stock levels to speed up restocking procedures and keep costs and revenue under control.

And so much more...

You want to level up your guest experience but also to increase the bottom line?

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