FileMaker user Licensing FAQ

Claris FileMaker Pro 19
The electronic version of FileMaker Pro 19 includes a link to download a license certificate for installation and a link to download the product software. The software bundle includes the Installation Guide, available online. The boxed version includes a license key for installation and a link to download the software. FileMaker Pro displays and supports the language used by the desktop operating system.

Claris FileMaker Go 19
FileMaker Go 19 is a single, universal app that is designed for both iPad and iPhone and is available on the App Store.

Claris FileMaker WebDirect
FileMaker WebDirect runs custom apps in a web browser on a computer, tablet, and mobile phone. It is available in FileMaker Cloud and FileMaker Server.

Claris FileMaker Server 19
FileMaker Server 19 is available only as an electronic download. It includes product software and a link to an electronic license certificate that contains a license key needed for installation. It includes access to the following clients: FileMaker Pro, FileMaker Pro Advanced, FileMaker Go, and FileMaker WebDirect. Product documentation is available online.

Languages supported

Product Languages
FileMaker Pro, FileMaker Go, FileMaker WebDirect Central Europe : Czech, Polish, Russian, Turkish
FileMaker Server Central Europe : Czech, Polish, Russian, Turkish
Claris Customer Console Central Europe : Czech, Polish, Russian, Turkish
Claris ID Central Europe : Czech, Polish, Russian, Turkish

Compatibility (Interoperability)

Host Supported clients
FileMaker Server 19 FileMaker Pro 19
FileMaker Pro 18 Advanced
FileMaker Go 19, 18
Apps created using iOS App SDK 19, 18
FileMaker WebDirect

 

Client Supported hosts Notes
FileMaker Pro 19 FileMaker Server 19, 18
FileMaker Pro 19
FileMaker Pro 18 Advanced
FileMaker Cloud for AWS 1.18
FileMaker Cloud 2.19
Custom apps created using FileMaker Pro 12 and FileMaker Pro 12 Advanced (minimum) and later can be opened and used with FileMaker Pro 19. Learn more about converting your pre-12 FileMaker apps.
FileMaker Go 19 FileMaker Server 19, 18
FileMaker Pro 19
FileMaker Pro 18 Advanced
FileMaker Cloud for AWS 1.18
FileMaker Cloud 2.19
FileMaker Pro is required to create or to modify custom apps. Custom apps cannot be created or modified with FileMaker Go.

Supported operating systems and devices

Product Platform Supported operating systems
FileMaker Pro Mac macOS Catalina 10.15
macOS Mojave 10.14
Windows Windows 8.1 Standard and Pro Edition (64-bit only)
Windows 10 Enterprise and Pro Editions (64-bit only)
FileMaker Go iPad iPad OS 13.2 minimum

When run on these devices:

  • 10.2 iPad (7th generation)
  • 12.9-inch iPad Pro
  • 11-inch iPad Pro
  • 10.5-inch iPad Pro
  • 9.7-inch iPad Pro
  • iPad (6th generation)
  • iPad (5th generation)
  • iPad mini (5th generation)
  • iPad mini 4
  • iPad Air (3rd generation)
  • iPad Air 2
iPhone iOS 13.2 minimum

When run on these devices:

  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone Xs
  • iPhone Xs Max
  • iPhone XR
  • iPhone X
  • iPhone 8
  • iPhone 8 Plus
  • iPhone 7
  • iPhone 7 Plus
  • iPhone 6s
  • iPhone 6s Plus
  • iPhone SE
iOS App SDK Xcode 11.3.1
FileMaker Server Mac macOS Catalina 10.15
macOS Mojave 10.14
Windows Windows Server 2019 Standard Edition (with Desktop Experience)
Windows Server 2019 Datacenter (with Desktop Experience)*
Windows Server 2016 Standard Edition (with Desktop Experience)
Windows Server 2016 Datacenter (with Desktop Experience)**Windows Server Datacenter is compatible with FileMaker Server 19, but has not been fully tested.
Linux CentOS (Developer Preview) CentOS 7.7

*Version stated is the minimum requirement. Products may work with later operating systems certified by Claris International Inc. Operating systems not listed in the table above may also work but have not been tested and are not supported.

Hardware requirements

FileMaker Pro
Minimum Recommended
Windows RAM: 1 GB
(64-bit only)
RAM: 2 GB or more
(64-bit only)
Mac RAM: 2 GB RAM: 4 GB or more
FileMaker Server
Minimum
CPU: Dual Core
RAM: 8 GB or more
Hard Drive: 500 GB or more, dependent on file size, with a minimum of 20% of free drive space. Solid State Drives (SSD) recommended.

Operating system drive requirements for FileMaker Server

FileMaker Server uses the operating system drive to provide temporary storage for progressive downloading, uploading and downloading apps, log files, and cache storage used by components such as the web server.

To maintain an optimal operating environment, FileMaker Server requires 100 GB or more of available storage on the operating system drive even if apps are hosted on or backed up to another drive. The server administrator must monitor the operating system drive to make sure that enough storage is available.

Supported web browsers

FileMaker Server Admin Console Claris Customer Console FileMaker WebDirect Desktop FileMaker WebDirect Mobile *Claris Customer Console Mobile
Safari 13.x minimum Safari 13.x minimum Safari 13.x minimum Mobile Safari on iOS 13 minimum Mobile Safari on iOS 13.x minimum, iPad iOS 13.x minimum
Chrome 80 minimum Chrome 80 minimum Chrome 80 minimum Chrome 80 minimum on Android 7.x minimum
Microsoft Edge 44 Microsoft Edge 44 Microsoft Edge 44
New Microsoft Edge 80 New Microsoft Edge 80 New Microsoft Edge 80

*Users are able to perform the following tasks in Claris Customer Console on a mobile browser:

  • Access the Home page
  • Access the Subscription page
  • Create a Claris ID
  • Sign in with Claris ID

FileMaker WebDirect recommended hardware configurations

Number of FileMaker WebDirect clients Recommended FileMaker Server configuration
1-100* Single-machine deployment.
101-500* Multiple-machine deployment, each worker serves a maximum of 100 FileMaker WebDirect clients.

*Connections may be limited by hardware, custom app design, license/subsciption and other variables.

FileMaker WebDirect Mobile hardware requirements

Platform Supported device
iPad Memory: 2 GB RAM or greater
CPU: 2.39 GHz hexa-core 64-bit
iPhone Memory: 2 GB RAM or greater
CPU: 2.39 GHz hexa-core 64-bit
Android Memory: 3 GB RAM or greater CPU: 2.1GHz Quad-Core processor or greater

* FileMaker WebDirect may work on other devices not listed in the table above, but these devices have not been tested and are not supported.

FileMaker WebDirect mobile hardware accessories

  • Smart Keyboard support for iPad Pro
  • Apple Pencil support for iPad Pro

Mobile Network Requirements

Supported mobile networks
Wi-Fi LTE 4G 5G

Capacities

The table below lists the tested and theoretical maximum simultaneous connection limits for FileMaker Server 19. Tested maximums reflect the test configuration and do not represent a guarantee of performance.

FileMaker Server 19
Client Tested** Maximum Allowed**
FileMaker Pro 500 2000
FileMaker Go 500 500
FileMaker WebDirect 500 500
Custom Web Publishing (CWP)* 500 2000
FileMaker Data API 500 500
ODBC/JDBC 50 Unrestricted

*Multiple users can share a single CWP connection. CWP connections are based on simultaneous request events, rather than persistent connections.

**Connections are limited by hardware, custom app design, active users, operating system, or license agreement.

Additional requirements

Technology Requirement
Java FileMaker Server no longer installs a Java Runtime Environment (JRE), needed for using Custom Web Publishing and FileMaker WebDirect. To use web-related services, you must install either OpenJDK or Oracle JRE. Learn more
PHP FileMaker Server 19 installs what you need to use Custom Web Publishing with PHP including the PHP engine, the FileMaker API for PHP, and documentation. Use the latest version of PHP that Claris has certified.

Windows — PHP 7.1.19
macOS Catalina 10.15 — PHP 7.1.19
macOS Mojave 10.14 — PHP 7.1.19

Security FileMaker Server:
Supports AES-256 encryption of data at rest when the database files are encrypted by the encryption functionality in Claris FileMaker.Sharing, reading from, and writing to AES-256 encrypted files is supported by all products in Claris FileMaker 19.

Supports SSL with AES-256 encryption of data in transit when the database files are hosted with FileMaker Server 15 or later.

Supports third party Certificate Authority (CA) SSL certificate vendors.
See a list of supported SSL certificates > 

iTunes for FileMaker Go iTunes 12.x or later
Networking Peer-to-peer sharing  in FileMaker Pro is limited to 5 simultaneous client connections in addition to the host; each client requires a licensed copy of the software. Use FileMaker Cloud or FileMaker Server for increased security options and sharing capability.

NOTE: This feature has been deprecated in FileMaker Pro 18 Advanced. Peer-to-peer sharing is recommended for testing purposes only. Learn more >

Supported ESS Data Sources Microsoft SQL Server 2014
Microsoft SQL Server 2016
Microsoft SQL Server 2017
MySQL Community Server 5.7.21
Oracle Database 11g Release 2
Oracle Database 12c Release 1
Oracle Database 12c Release 2
IBM Db2 i 7.3 (AS/400) (via Actual Technologies ESS Adapter)*
IBM Db2 Version 11.1 (via Actual Technologies ESS Adapter)*
PostgreSQL 9.6.12 (via Actual Technologies ESS Adapter)*
ODBC and JDBC Client Drivers Learn more about installing drivers to enable ODBC and JDBC clients to access FileMaker Pro data
Supported email applications FileMaker Pro can Send Mail via an email client application. To do so, you must have a supported email application installed and configured properly on your computer. See a list of supported email applications.
Microsoft .NET For Windows, FileMaker Pro requires Microsoft .NET framework version 4.8 or later.

*Not supported on FileMaker Cloud.

Deprecated and removed technologies

Claris International Inc. continually invests in the latest technology in order to keep improving the Claris Platform. As a result, some features and operating systems are deprecated and will be removed in future versions of Claris software. See a list of deprecated technologies.